Momiji
Frequently Asked Questions
We hope to answer most of your queries here but please don't hesitate to contact us for further information.
Where are you located? Getting to us.
Momiji is a cosy six-bedroom family run boutique lodge located in the Hakuba Norikura Onsen resort which itself lies in the north-eastern reaches of Nagano’s Hakuba Valley. We are midway between the Tsugaike and Cortina resorts, the latter being renowned as Asia’s powder snow Mecca.
Address:
Momiji
12856-63 Chikuni-otsu
Otari-mura
Kitaazumi-gun
Nagano-ken
JAPAN 399-9422
Google maps link - Momiji
The locale itself is quiet - more of a private retreat - far from the hustle and bustle of Hakuba central!
Aside from Momiji’s bar and restaurant, more choice can be found in Tsugaike, a short drive away. A plethora of restaurants and bars can be found in Hakuba, just a 15-minute drive away.
The nearest convenience store is also 15-minute drive away as is the nearest international ATM.
Arrivals
The following is for guests not renting sports equipment and requiring a pick-up:
- Alpico bus from Nagano Station - all buses go at least as far as Hakuba Bus Terminal. If possible, please alight at the Tsugaike or Norikura stops (if the bus you take goes that far - otherwise Hakuba Bus Terminal where we will pick you up).
- Nagano Snow Shuttle - please book forward transport to 'Zone E'.
- Azusa - please alight at Minami-Otari Station (not Hakuba Station) where we will pick you up.
- Local train from Matsumoto - alight at Minami-Otari Station (not Hakuba Station) where we will pick you up.
In all cases, please confirm with us if you require a pickup from a local transport hub at least 24 hours before check-in. Please contact us directly upon the last leg of your journey (i.e., at least one or two hours before arrival) on this number by LINE, WhatsApp, text, mail or phone call. +81 80 3414-0032. We will not be able to pick you up unless we hear from you beforehand!
For guests renting ski / boarding equipment:
If you are hiring rental equipment, most rental shops now offer a pick up service from a local transport hub to the rental shop and then on to their accommodation. Please call the rental shop upon arrival in the valley to arrange.
May we recommend Central Snow Sports who will pick you up from a local transport hub upon arrival and take you for a fitting and drop you at Momiji along with your equipment and luggage? Please call Central upon arrival on the following numbers: Central - WhatsApp number: +81 261-85-0506. Please let us know also if your rental company is picking you up! Equipment can also be pre-booked online by guests - see the following web-site for details: https://hakuba.centralsnowsports.com.au/our-services/guest-shuttle/
Please note - we do not deal with, nor pick up or drop off at Rhythm rentals.
Detailed information about getting to Momiji is also available in the following files:
We can arrange for you a private pick-up from Nagano station - contact us for availability and pricing
Is the lodge ski-in / ski-out?
The lodge is totally ski-in / ski-out, just a short downhill cruise to the Satomi slope and then onto the lifts to either Norikura or Cortina.
Are meals included?
In the winter season, a full English / continental breakfast is included in all our room rates. Dinner is available nightly at ¥5,000 plus 10% consumption tax per person. Kids' meals are available - please enquire for menu and pricing. We are happy to cater for vegetarians and those with allergies or gluten intolerance (advance notice required). Our restaurant is closed every Wednesday evening when we will be happy to take our guests to local restaurants.
What time is check-in and check-out?
Check-in is 4:00 p.m. and check-out is 10:00 a.m. Early check-in and late check-out are sometimes possible by prior request only.
Where can I hire gear?
For guests staying at Momiji, we recommend Arai Sports in Tsugaike. We can drop you off for a fitting and pick you up
Please note that in Japan, goggles and gloves are available for purchase but not usually available to rent.
Where can I book lessons? What about backcountry?
For English language lessons, please contact Martin at Frontier Snow School who are based in Norikura.
For backcountry guiding, please contact James Robb at Northern Heights Guiding.
Advance booking recommended.
Are lift passes available at Momiji?
Discounted lift passes to the Cortina and Norikura slopes are available. For other resorts, you can pay as you go.
How do I get around?
There is a shuttle bus stop 400 metres away. There are two buses in the morning and two in the afternoon. The buses will take you to Tsugaike, Iwatake and Happo. More resorts are accessible by changing buses at Happo. We can pick guests up from the bus stop upon return in the afternoon, but we ask that you make your way there yourself in the morning.
Taxis are in short supply in the Valley and are expensive, but can be booked for you if done well in advance.
Should I Hire a Car?
It is advisable if you want to move around as there are no amenities in the vicinity and taxis are difficult to book. Please be sure to hire a 4-wheel-drive vehicle with winter tires. Booking early is recommended and an international driving licence is required (certain countries only need a translation of your licence - please check). Please note that we drive on the left in Japan and most cars have automatic transmission. Parking space is available at Momiji.
Aside from the large national companies such as Nippon and Toyota Rent-A-Car or ORIX, local rentals are available from:
Cars hired locally would normally feature an English language GPS. In winter, all cars are 4WD, fitted with snow tires, and come complete with roof rack. Guests are requested to book directly.
Can I send skis, boards, luggage, etc. in advance?
Yes, certainly. Black Cat (Yamato Takkyubin) offers a reliable and cheap service available at airports or hotels. Please send to our address below, and be sure to add the lead guest’s name and check-in date on the docket. Weather conditions and shipper’s address can affect the arrival date.
Post Code: 399-9422
Tel: 080 3414-0032
Nagano-ken
Kitaazumi-gun Otari-mura
Chikuni-otsu 12856-63
Momiji
Do I need to bring cash?
You do. Cash is still king and accepted everywhere in Japan and there may be occasions when you cannot pay using your credit card. Momiji does accept credit cards on site.
What is the power?
The standard voltage is 100VAC and the frequency is 60Hz.
What are some popular activities to do off the slope?
Hakuba is renowned for its wealth of activities off the mountain as well as on. We are pleased to recommend and book tours for our guests either prior to travel or after arrival. Some off-slope attractions we suggest include:
- Snow Monkey Tour
- Nozawa Onsen Fire Festival Tour (mid-January only)
- Japanese Cooking Classes
- Matsumoto Castle
Advance booking recommended.
Is a babysitting service available?
Guests are requested to contact and book the following service providers directly.
- Hakuba Babysitting - offers a flexible 'in-accommodation' childcare service catering to your children's specific needs and helps you make the most of your holiday!
- Mommysmile - provides fun and enjoyable childcare services for families visiting Hakuba.
Advance booking recommended.
Can I get a massage?
How about a massage in your room or at our local massage studio to soothe the body after a few days’ activity. Ask us to book an appointment for you!